Frequently asked questions

Everything you need to know about MotoFinance, subscription and privacy.

Plans & Subscription

Is the 30-day trial really free? +

Yes. You get 30 full days to use MotoFinance without paying anything. Cancel before the period ends and you will not be charged.

Do I need a credit card for the trial? +

The trial is managed by the Google Play Store. Google may require a payment method on file to activate the free period, but no charge is made during the 30 days. You can cancel at any time before the period ends.

What is the difference between monthly and annual plans? +

The features are exactly the same. The difference is price only: the annual plan is billed once a year and is cheaper than 12 monthly payments. Both plans include the 30-day trial.

How do I cancel my subscription? +

Open Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → MotoFinance → Cancel subscription. You keep access until the end of the paid period. No cancellation fee.

What happens when the trial ends? +

If you have an active plan, the app continues normally. If you do not renew, the app enters read-only mode: you can view all your history, but you cannot add new entries until you subscribe to a plan.

How do I know if my subscription is active? +

You can check in Google Play Store → your profile → Payments & subscriptions → Subscriptions. You can also check inside the app under Settings → Subscription, which shows your current plan and next renewal date.

Can I get a refund? +

Refunds are processed by the Google Play Store according to Google's refund policy. Generally, you have up to 48 hours after a charge to request a refund directly through the Play Store. We recommend using the 30-day trial before subscribing to make sure the app meets your needs.

Is there a discount for groups or cooperatives? +

Contact us at contato@pcmctecnologia.com.br or call +55 (31) 9.9234.5000 to discuss special conditions for driver groups, associations or delivery cooperatives.

Features & usage

Does it work without internet? +

Completely. MotoFinance stores everything on the phone itself using a local database (SQLite). There is no connection to any server — the app works in airplane mode without any limitation.

Does the app calculate net profit automatically? +

Yes. The dashboard shows real-time net profit for the day, week and month, already deducting all recorded expenses. You can clearly see how much actually stayed in your pocket after fuel, maintenance, food and other costs.

Which platforms can I register as income sources? +

The app comes with suggestions like Uber, DoorDash, Instacart, Rappi and tips, but you can create and customize any income source. If you work with a platform not on the default list, just add it in Settings → Income Sources.

Can I customize expense categories? +

Yes. The app includes default categories like Fuel, Maintenance, Food and Others, but you can create, rename and organize expense categories to match your own routine.

Can I set up automatic recurring expenses? +

Yes. In Settings → Recurring Entries you can create daily, weekly or monthly rules for income and expenses. The app posts them automatically on the configured date — great for bike rental, equipment payments or health insurance.

How does the goal tracker work? +

You set a monthly income or profit goal. The app tracks your progress daily and shows how much is left to reach the target, with a visual progress bar. It helps you stay focused and know whether your current pace is on track.

How do I generate a PDF report? +

Go to the Reports tab, select the desired period and tap "Export PDF". The document is generated on the phone with charts and metrics and can be shared via WhatsApp, email or saved to storage.

Can I also export to CSV? +

Yes. In addition to PDF, you can export data in CSV format — compatible with Excel and Google Sheets. Useful for custom analysis or reporting income for tax purposes.

Is there an iPhone (iOS) version? +

Currently MotoFinance is available for Android (Google Play Store) only. An iOS version is being evaluated for the future.

Can I change the app language? +

Yes. The app automatically detects your phone language, but you can force a different language in Settings → Language. Options are Portuguese (PT-BR), English and Spanish.

Privacy & security

Is my financial data safe? +

Yes. Your data never leaves your device. There is no MotoFinance server that stores or accesses it. We have no way to see what you record, because everything stays locally in your phone's SQLite database.

Does MotoFinance collect any personal data? +

No. The app does not collect, transmit or store personal data on servers. The only information that reaches us is subscription management, handled by the Google Play Store. Read our Privacy Policy for full details.

Does the app access my location, camera or contacts? +

No. MotoFinance does not request or use location, camera, microphone or contacts permissions. The only permissions used are storage access (to save and restore backups) and notifications (for recurring entry reminders, if enabled).

How do I set up PIN and biometrics? +

Go to Settings → Security → Enable PIN. You set a 4-digit code that will be required every time you open the app. If your phone supports biometrics (fingerprint or Face ID), you can enable that option in the same menu for quicker and safer access.

Are there ads or advertisements in the app? +

No. MotoFinance shows no ads, banners or promotions of any kind. The experience is completely clean — you pay for the subscription and use the app without interruptions.

Data & backup

How do I back up my data? +

Go to Settings → Backup & Restore → Export backup. You can save the file to phone storage, Google Drive or share it via WhatsApp/email for safekeeping.

Is backup automatic or manual? +

Backup is manual — you decide when and where to save. We recommend backing up weekly or whenever you log many entries. Since data is stored only on your phone, backup is the only way to protect it if something happens to the device.

What if my phone is stolen or breaks? +

If you made a backup beforehand, just install MotoFinance on the new phone and restore the backup file in Settings → Backup & Restore → Restore. All your history will return exactly as it was.

Can I use the app on more than one phone? +

The subscription is linked to your Google Play account and can be used on the phone associated with that account. To use on another device, export the backup from the current phone and restore it on the new one. Data is not automatically synced between devices.

Will restoring a backup overwrite my current data? +

Yes. Restoring replaces the app's current data with the backup file's data. So if you already have entries on the new phone that were not included in the backup, they will be overwritten. If in doubt, export a new backup before restoring.

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